How To Contact Us

We are interested in keeping the waiting times for our patients as short as possible. Please understand that this is not always possible due to our special offer for emergency cases. For optimising purposes, it is important that we are able to assess the urgency of appointments.

You have 3 possibilities to make an appointment:

1. Telephone
Phone number +49 (0)6221 – 983 330
Especially for urgent and short-term appointments.
Please note that the line is busy especially in the morning; therefore please check whether you can phone in the afternoon or want to use our contact form.

2. E-mail
Please send your e-mails to

3. Contact form
Please answer all questions on the contact form!

Name of the patient*

Date of birth

Already known to us?

Phone number*


Health insurance
privatework / school accidentstatutory

Diagnosis (if known)

Complaints have persisted for

Accident on

Severity of pain (1 = low; 10 = maximal)

Previous diagnostic procedures

Previous treatment

Appointment required
Immediately (in this case please phone +49 (0)6221 983 330)within 2 dayswithin 7 dayswithin 14 dayswithin 4 weekswithin 8 weeksprobably operation required at short notice


ATOS Klinik Heidelberg
Bismarckstraße 9-15

D-69115 Heidelberg

+49 6221/72 58 222

Consultation hours

Please contact us on the phone to make an appointment.

Opening hours of the Outpatient Emergency Department

Monday – Friday 08:00 – 20:00
Saturday    10:00 – 15:00

Sunday       10:00 – 15:00